Faq

Why should to choose Amazonshop.pk for Online Shopping?

If you are quality and brand conscious or interested to purchase the imported products in Pakistan that are

available in USA, UK, Canada, France, India, Germany and other countries of the world then the Amazonshop.pk

is the great choice to grab your hands on these products. We are importing all kinds of products like Beauty

Products, Health and Personal Care, Electronics, Apparel and Accessories, Laptops and Tablets, Cameras, Photo

and Video, Software, Tools, Cell Phone Accessories, Watches, Jewellery, Wallets and Purses, Toys from

Amazon, Ebay, Aliexpress and Walmart for our Pakistani customers.

How do I register on Amazonshop.pk?

Registration process on the Amazonshop.pk is simple and free. If you are interested in shopping with us you just

need to sign up for free.In order to offer an enhanced online shopping experience at Amazonshop.pk we have provided 3

different ways of search.

1. You can select the category and website will guide you to the product list you are looking for. You can

also drill down to subcategories to find more options.

2. You can use Basic search utility accessible on all the pages (Below top menu)

3. You can also search at the advance option and can specify category, brand, etc to make the selection

process fast.

How do I place an order on Amazonshop.pk?

To place order at amazonshop.pk is very easy. Simple selected the product you want to purchase add to cart and

then checkout to place your order.To process the order you need to give your contact detail

(phone number and email).


Do I place orders over phone?

Yesyou place your orders by calling directly and our sale representatives will try to meet your demands.


How do I track the status of my order?

After registration if you place order you can simply login and see the order detail along with current status.

Furthermore, our dedicated staff will keep sending you updated emails and calls regarding your order.


How Much Time required for my product?

We import products from USA. so we need 3 to 4 week time required if products in USA . If vendor not exist from USA then time will be 30 to 50 days.As per this situation we will tell the customers


Are products prices negotiable?

To avoid any confusion we have posted the prices below the each product. As we are importing for USA so the

prices of the products are well defined including Sales Tax, Import Duties, Income tax, shipping etc. if any

product contains shipping charges in USA then the customers in Pakistan will also have to pay them.


Can I cancel order at Amazonshop.pk?

Yes you can cancel your order till the order is in processing. To evade any confusion our representatives

will call you first before formally place order to our USA Merchants. After the login you can cancel your order by clicking on the cancellation button. If you can’t see the cancellation button it means order already placed and on its way to Pakistan.


How to refund?

As we are importing products from foreign countries and bring them to Pakistan for our customers so we have very

limited options of refund, but we will do the 100% refund in the following options mentioned below:

1. Order has not processed from Amazonsho.pk

2. You will not get what you have ordered


How long will it take to get refund?

We will make refund money within 7 days after the cancellation of order.


Can I change my order?

If you can cancel your order you can also change your order. For this purpose you can directly call us.


Is there any Products’ Warranties?

At Amazonshop.pk we do not entertain any warranty of the products as we import from USA, we will not provide any

kind of technical support so before order fully understand the product and its purpose. Also read our terms and

conditions.


What are the payment options?

The following are the payment options;

1. Cash on Delivery (COD)

2. Cash

3. Easy Paisa

4. Bank Deposit

5. Pay Order, Cheque, Demand Draft

6. Pay via Home Collection


How to Avail Cash on Delivery?

You can avail the cash on delivery (COD) option on the purchase of less than 6000 PKR. The COD option is not obtainable on Apparel items.